Product SME

Contract
IT & Technology
London
London
Inside IR35
BH 3346

Job Title: Product SME – Marketing & Trading Systems

Location: London
Job Type: Contract

Are you passionate about trading technologies and looking to make an impact in a fast-paced, global environment? We are seeking a skilled Product Subject Matter Expert (SME) to support the operational environment of a Marketing and Trading (M&T) platform within a global enterprise system landscape.

This is a critical role, acting as the bridge between the business and IS&D (Information Systems & Digital), ensuring stability, security, and continuous improvement in trading operations.


Key Responsibilities:

  • Serve as a focal point for M&T business users, supporting daily operations across trading systems.

  • Troubleshoot and resolve issues with a focus on minimizing business impact.

  • Collaborate with regional teams (London and Aberdeen) to deliver stable and secure platform operations.

  • Engage in Incident, Change, and Problem Management using ITIL processes.

  • Implement continuous improvements in real-time support and operational efficiency.

  • Align operations with regulatory frameworks, including EMIR and REMIT.

  • Provide insight and support across trading platforms and data feeds.


Required Experience & Skills:

  • In-depth knowledge of real-time markets, liquidity, positions, and exposures.

  • Familiarity with M&T platforms such as Trayport, WebICE, Aspect, and EgssPort.

  • Experience with trade execution systems in the oil and gas sector.

  • Strong understanding of front-office trading technology and the end-to-end oil and gas trading lifecycle.

  • Technical expertise across:

    • Databases: Sybase, Oracle, MS SQL, NoSQL

    • Operating Systems: Windows

  • Understanding of Disaster Recovery and Business Continuity Planning (DR/BCP).

  • Knowledge of regulatory compliance and audit requirements in trading environments.

  • Ability to work with global teams in a cross-regional setup.


Desirable Skills:

  • ITIL certification or practical ITIL experience.

  • Working knowledge of Agile methodologies and third-party vendor management.

  • Analytical capabilities to assess and optimize product and process performance.

  • Experience with cloud-based technologies and open-source tools.

  • Exposure to market data feeds (e.g., FIS Market Maps Energy).

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