Branch Operations Officer
Location: London Division: Operations / Branch Support Reports To: Branch Operations Manager / Head of Operations
About the Bank
We are an internationally established banking group with operations across Europe, the Middle East and Asia, providing corporate banking, treasury, trade finance and institutional financial services to a global client base.
As part of the continued growth of our UK Branch operations, we are seeking a motivated and detail-oriented Branch Operations Officer to support day-to-day banking operations, transaction execution and transaction monitoring activities within the London Branch.
This role offers an excellent opportunity for an individual with approximately 1 year of banking experience to develop within an international banking environment and gain exposure to cross-border institutional operations and regulatory frameworks.
The Role
The Branch Operations Officer will support the operational activities of the UK Branch, ensuring accurate and timely execution of banking transactions, monitoring transaction activity and assisting with operational controls and compliance processes.
The successful candidate will work closely with Operations, Compliance, Treasury and Front Office teams to ensure smooth day-to-day branch operations and adherence to internal procedures and regulatory requirements.
This role is suited to an organised and proactive individual with strong attention to detail and an interest in developing a career within international banking operations.
Key Responsibilities
Transaction Execution & Operations
Execute and process banking transactions accurately and within required timelines. Support payment processing activities including SWIFT and international transfers. Assist with trade and transaction settlement activities. Monitor daily operational workflows and ensure timely completion of operational tasks. Maintain accurate records of transactions and operational activity.
Transaction Monitoring & Compliance Support
Monitor transactions for unusual or suspicious activity in line with internal AML and compliance procedures. Escalate any irregularities or compliance concerns to senior management and Compliance teams. Support KYC and customer due diligence processes where required. Assist with operational and compliance reporting requirements.
Operational Support
Liaise with internal departments and Head Office regarding transaction processing and operational matters. Support reconciliation and control processes across operational functions. Assist with maintaining operational procedures and internal controls. Support audit and regulatory review processes where required.
Client & Stakeholder Coordination
Communicate with clients, counterparties and banking partners regarding operational matters and transaction queries. Build effective working relationships across Operations, Compliance, Finance and Front Office teams. Provide high levels of accuracy and client service in all operational activities.
Candidate Profile
Required Experience
Approximately 1 year of experience within banking or financial services operations. Experience executing or processing banking transactions. Exposure to transaction monitoring or AML-related processes. Experience working within an international bank or regulated financial institution preferred. Strong attention to detail and organisational skills. Good communication and interpersonal abilities.
Preferred Background
Experience within branch operations, payments, treasury operations or trade support. Familiarity with SWIFT payments and transaction processing. Understanding of AML and compliance requirements within banking. Exposure to international or cross-border banking operations. Ability to work effectively in a fast-paced environment.
Key Skills & Competencies
Transaction Execution Transaction Monitoring Banking Operations SWIFT & Payments Processing AML & Compliance Awareness Attention to Detail Reconciliations & Operational Controls Organisational Skills Communication & Teamwork Problem Solving Time Management International Banking Environment
What We Offer
Opportunity to join an international banking group with global operations. Exposure to cross-border banking and institutional operations. Supportive and collaborative working environment. Career development and progression opportunities within banking operations and compliance. Competitive compensation and benefits package.